Online Customer Support Administrator
Raymond, ME Raymond, ME Part-time Part-time Estimated:
$26.
2K - $33.
2K a year Estimated:
$26.
2K - $33.
2K a year 22 hours ago 22 hours ago 22 hours ago Job Title:
Customer Support Representative Duties:
- Provide exceptional customer service and support to clients via phone, email, and chat - Respond to customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, order status, and account inquiries - Process customer orders, returns, and exchanges accurately - Collaborate with internal teams to address customer concerns and escalate complex issues as needed - Maintain accurate customer records and update information in the CRM system - Identify opportunities for process improvement to enhance the customer experience
Qualifications:
- High school diploma or equivalent required; associate's degree preferred - Previous experience in a customer service or support role is highly desirable - Excellent verbal and written communication skills - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in using CRM software and other relevant tools - Ability to work independently as well as part of a team
Benefits:
- Competitive salary based on experience - Health insurance coverage options - Retirement savings plan with employer match - Paid time off and holidays - Ongoing training and professional development opportunities Join our team as a Customer Support Representative and play a vital role in ensuring our customers receive top-notch service.
Apply today by submitting your resume and cover letter.
We look forward to hearing from you! Job Type:
Part-time
Benefits:
Flexible schedule Work setting:
In-person Ability to commute/relocate:
Raymond, ME 04071:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$26.
2K - $33.
2K a year Estimated:
$26.
2K - $33.
2K a year 22 hours ago 22 hours ago 22 hours ago Job Title:
Customer Support Representative Duties:
- Provide exceptional customer service and support to clients via phone, email, and chat - Respond to customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, order status, and account inquiries - Process customer orders, returns, and exchanges accurately - Collaborate with internal teams to address customer concerns and escalate complex issues as needed - Maintain accurate customer records and update information in the CRM system - Identify opportunities for process improvement to enhance the customer experience
Qualifications:
- High school diploma or equivalent required; associate's degree preferred - Previous experience in a customer service or support role is highly desirable - Excellent verbal and written communication skills - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in using CRM software and other relevant tools - Ability to work independently as well as part of a team
Benefits:
- Competitive salary based on experience - Health insurance coverage options - Retirement savings plan with employer match - Paid time off and holidays - Ongoing training and professional development opportunities Join our team as a Customer Support Representative and play a vital role in ensuring our customers receive top-notch service.
Apply today by submitting your resume and cover letter.
We look forward to hearing from you! Job Type:
Part-time
Benefits:
Flexible schedule Work setting:
In-person Ability to commute/relocate:
Raymond, ME 04071:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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